Delete account — Íris
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Last updated: July 22, 2026
This page explains how to delete your account in the Íris app and the data associated with it.
Option 1 — Directly in the app (immediate)
- Open Íris and tap the gear icon on the home screen.
- Tap "Delete all my data".
- Confirm. Deletion is immediate and permanent — there is no need to wait for an email confirmation.
Option 2 — By email
If you cannot access the app, send an email to contato@tessaroapps.com with the subject "Delete account". We will confirm the request and delete your account within 30 days.
What is deleted
- Your login (email and password, if you created one) in the authentication system.
- All of your voice recordings and check-ins.
- All transcripts and emotional analyses (emotions, themes, insights, mood).
- Your progress: streak, achievements.
- Any insight you have shared in the Community.
What may be kept
- Subscription records (payment history) required by Google Play/RevenueCat for tax and support purposes — we never have access to your card details.
- Database backups, retained for up to 30 days before being permanently discarded.
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